When you decide you need some support at home our team is here to facilitate your independence, health and wellbeing.
What is Community Care?
Our service provision is monitored against the Australian Government Community Care Common Standards to ensure our clients receive the highest standard of services.
Our highly experienced and qualified team, in partnership with you and/or your representative, will develop an optimum plan of care reflecting your values, goals and individual requirements. Consultation services with our skilled Nursing Advisory staff are conducted face to face and in your home.
Building and maintaining a positive personalised relationship with our clients is fundamental to the values of Whyalla Aged Care.
What services can I recieve?
Accessing a Home Care Package and Eligibility
- Contact Whyalla Aged Care on 86453088 and we can initiate the referral on your behalf to My Aged Care. Alternatively call My Aged Care on 1800 200 422.
- A My Aged Care representative will then contact you via phone to collect information relating to your needs.
- The My Aged Care representative will send your referral to an assessment team. The assessment team will contact you to make an appointment for a face to face assessment.
- If the outcome of your assessment deems you eligible for a Home Care Package you can contact Whyalla Aged Care.
If you are not eligible for a Home Care Package, Whyalla Aged Care offers “Fee for Service” arrangements. Further information is available by contacting our office.
The Community Services office hours are:
Monday – Friday
8.30am to 4.30pm
Unit 4/17 Newton Street
Whyalla SA 5600
How much will the service cost?
The Australian Government pays for the bulk of Aged Care Services in Australia but you may be asked to contribute towards the cost of your care if you can afford to do so. You will never be denied services based on an inability to pay fees. Please ask us for further information relating to the fees.
The ladies that come to help are so cheerful and helpful that we look forard to their visits. Our Advisor is there whenever we have a problem. We are so glad we found Whyalla Aged Care. We had no idea such a wonderful service existed.
Ian & Isobel
The change has been wonderful. I have help with showering, cleaning, shopping and also taken on social outing for a meal or the recreation centre to exercise in the pool. The staff that attend to my care are all very caring and supportive, I love them dearly and am just so grateful.
I have been a widow for 34 years and all my children live in Adelaide so the girls have become like a new family to me.
Whyalla Aged Care
25 Newton Street
Whyalla SA 5600